BridgeratorSupport
Use the form below or email info@recondeck.com with “Bridgerator” in the subject. We usually reply within one business day.
Include your account e-mail, the computer name and what you asked ChatGPT to do.
Never send your password or device key. We will never ask for them.
Common problems
ChatGPT says no computer is connected
If you haven't added the computer yet: on the account page click “Add a computer”, run the command it shows in PowerShell and confirm the computer in the tab that opens. If you have, the bridge on your PC is not running or cannot reach the server. Run bridgerator.cmd status in PowerShell: it should say “running — online as <PC>”. If it says “not running”, restart the bridge with bridgerator.cmd setup. The bridge reconnects by itself after network drops.
Sign-in says “wrong e-mail or password”
If you signed up with Google, use “Continue with Google” — that account has no password. Check the keyboard layout and Caps Lock. After 8 failed attempts in 10 minutes, sign-in from your IP is blocked for an hour.
“Access denied” or a path error
The folder is outside allowedDirectories or closed in deniedDirectories, or the command is in blockedCommands. The settings are in %APPDATA%\ on that PC — change them if you want to allow it.
How to revoke ChatGPT's access
To cut access at once, stop the bridge: bridgerator.cmd uninstall. To revoke every access granted to ChatGPT, change your password on the account page. Remove Bridgerator in ChatGPT settings.
How to delete my account
On the account page — “Delete account”. Or email us from the address you signed up with.
Contact us
A question, a problem or an idea — we will reply to your e-mail.
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Already installed? Settings and commands are on the After installing page.